Business Administration Apprentice

Key Responsibilities:

• Communicate over the phone with clients, customers, and colleagues professionally.
• Manage email inboxes and organise incoming communications.
• Schedule appointments with surveyors/installers and coordinate logistics.
• Organise, report, and manage data using spreadsheets.
• Assist with managing in-house computer systems for data entry and document management.
• Collate photographic evidence for installations.
• Answer incoming calls and direct them appropriately.
• Compile and maintain project files.
• Work with bespoke software to manage client and case information.
• Assist with general administrative duties as requested by the team.

Requirements:

Essential Qualifications:

• GCSE in English (Grade 4 or above)
• GCSE in Maths (Grade 4 or above)

Skills & Qualities:

• Strong organisational skills with the ability to prioritise tasks effectively.
• Familiarity with office procedures and administrative functions is a plus.
• Proficiency in using computerised systems for data entry and document management.
• Experience with Google Suite (Docs, Sheets, Drive) is preferred.
• Excellent written and verbal communication skills.
• A keen attention to detail and a proactive approach to problem-solving.